Mobile Number Portability begins in Ghana - Are you ready to change your network provider?

Today July 7, 2011, Mobile Number Portability (MNP) comes into effect in Ghana, bringing another revolution into the country’s already dynamic telecoms industry.

On Thursday June 30, 2011, Parliament adopted the report of the Committee on Subsidiary Legislation on the Mobile Number Portability (MNP) Regulations 2011, Legislative Instrument (LI) 1994, and by that action, MNP received the legal backing to begin.

MNP is a process that allows a mobile subscriber who for any reason chooses to change from the existing provider to a competitor to do so and still keep his or her favourite mobile number including the code.

Porting is a process that allows subscribers on network ‘A’ to move to network ‘B’ without having to be assigned a new number. This development is likely to make Ghana’s telecoms sector which industry players have described as ‘extremely competitive’ even more competitive. And this competition has been cited to have led to innovation in the sector.

Initially, MNP was scheduled to have started on July 1, 2011, but was postponed to July 7, because July 1 was a public holiday.

The system to be implemented in Ghana, according to Mr. Joshua K. Peprah, Director, Regulatory Administration at the NCA is “recipient network driven”. What this means, he says, is that the network that the subscriber is switching to is the one to initiate the move. “The subscriber only has to go to the recipient network, or the network he or she wants to switch to and the switch is initiated at that point.”

He said the donor network or the network provider the subscriber is switching from would only have to accept or reject with reasons.

According to the NCA there are only few reasons for rejecting porting. These are: number not being active on the donor network – that is the network that a subscriber is moving away from. Fraud having been reported; phone reported stolen; not enough of the ID items matching with the request.

The request to port to a different operator may not be rejected in the case of debt still owed to the donor network, according to the NCA.

It also says the donor network is obliged to refund any unused portion of deposit that the customer paid to it, after subtracting unpaid bills and usage that has not yet been billed, especially in the case of post-paid customers.
Prepaid subscribers however, would lose their credit if they switch to another provider before they have exhausted their calling credit, the NCA says.

The porting or switching to a new provider, according to the NCA, can be done within 24 hours of the request.
It is however, not clear who the biggest gainers would be among the country’s five mobile operators. Six companies are licensed to operate in Ghana – these are MTN, Vodafone, Tigo, Airtel, Expresso and Globacom. But Globacom is yet to start operations.

Even though, some subscribers are excited about the prospects, and have indicated their desire to port, service quality, price and what other value added services the providers offer are likely to determine which network the largest number of subscribers would move to.

Some mobile subscribers on Facebook have written on their pages that they would port. One person however, wrote on the Facebook page: “A friend’s description of MNP is moving from one crappy network to anoter”.

The steps to porting are simple. A subscriber who wants to port would have to go to the recipient operator or provider that he or she wants to switch to with the phone. Subscriber must have a valid ID card to be able to initiate the process, because ownership of the phone would be verified, it is important that one uses the same ID card that one used to register the phone.

The recipient network would initiate all the necessary processes and a new SIM card would be provided to the subscriber, provided there are no valid reasons as outlined by the NCA for the donor network to reject the porting request.

Porting should have cost the subscriber $2.5 but some of the providers, have offered to absorb cost.

Are you ready to port?

Mobile phone users in Ghana to reach 15 million by end of 2009 - Report

By Emmanuel K. Dogbevi



The number of Ghanaians using mobile phones is expected to reach 15 million by the end of 2009, the fourth quarter report on Ghana’s mobile phone market by London headquartered Business Monitor International (BMI) has said.

The report which was released last week indicated that the country’s mobile penetration is expected to “reach 60% penetration before the end of 2009. This will mean that it ends the year with close to 15 million mobile subscribers, which indicates a 27% expansion of the subscriber base during 2009. This is down from 57% in 2008, but this is very much a natural evolution thanks to a gradually maturing mobile market.”

It was however unhappy with the level of revenue earnings of some of the providers. The report said more worrying are Ghana’s (Average Revenue Per Users) ARPUs, which took something of a dive in the first quarter of 2009. This is a pattern that has been seen in many markets across Africa, exemplified by pan-African operator MTN’s results. ARPUs is how much the mobile phone companies make per each subscriber per month.

The report said MTN’s abridged results released during the period show that in every single one of the markets it operates in, ARPUs have gone down, some of them really dramatically.

According to the report a certain amount of this decrease is down to devalued currencies against the dollar, and the rest is due to decreased spending on the home market. In Ghana’s case, MTN’s blended ARPU fell from US$12 in fourth quarter 2008 to US$8 in first quarter 2009. This 31% drop in US dollar terms, however, was backed up by a 15% drop in local currency terms, so there is evidence that mobile spending did noticeably drop as people started to feel the effects of economic concerns.

It is however hard to determine which statistics to believe as there are different figures being published on Ghana’s mobile penetration.

A recent report carried by the Ghana News Agency (GNA) citing documents in its possession say they reveal disparities in the number of active mobile phone subscriptions in the country.

It said according to the National Communications Authority (NCA), its first quarter report for 2009, placed wireless penetration at 55% of the 24 million Ghanaian mobile telephony market.

The GNA also pointed to information on Millicom Ghana’ website, www.millicom.com, which says that wireless penetration in Ghana was 47%, citing interconnectivity activities between operators as its “authentic” source of information. Millicom Ghana is the operator of Tigo.

Other commentators believe that, the inefficient manner in which the NCA computes these figures is the source of the disparities. Despite the conflicting figures however, there is evidence that the mobile phone industry in Ghana is growing. With the eminent presence of Globacom in the country, there is optimism that the mobile market in Ghana would become even more exciting.

Source: ghanabusinessnews.com

Nearly 400 million Africans have mobile phones - Report

By Emmanuel K. Dogbevi


Africa’s mobile phone industry is seeing phenomenal growth despite the ripples of the global economic crisis.

The continent’s mobile phone market has grown up to 25% in 2008, a study conducted by Blycroft Publishing, a UK-based telecommunications publisher with a focus on mobile markets has found.

The report published Thursday September 17, 2009 in London says the mobile phone sector on the continent has seen the activation of 74 million new subscribers.

The report noted that at the end of March 2008 the African mobile market stood at 296 million subscribers.

“During 2008 the market grew by more than 74 million subscribers reaching 370 million mobile subscribers as of the fourth quarter of 2008, representing a remarkable 25% increase in the size of the market,” it said.

Some of the factors that contributed to this growth, the study found, included the launch of 11 new networks in Ghana, Benin, Botswana, Congo Brazzaville, Guinea-Conakry, Kenya, Niger, Nigeria, Senegal, Sudan and Uganda.

In Ghana the newest network, Zain was launched in December 2008 and Orange launched both in Niger and Uganda.

Other factors attributed to the growth are most likely economic growth and proliferation of networks within Africa.

The report also indicated that as of May there were 163 mobile networks live across Africa spanning both GSM and CDMA technologies.

Meanwhile, in Ghana, there is a debate over the exact percentage of the country’s population actually using mobile phones.

While the National Communications Authority (NCA) says it is 55%, which accounts for some 12.1 million of Ghana’s about 22 million population, the figure was recently disputed by an official of Tigo. A GNA report quoted Ms. Lucy Quist, Tigo’s Head of Operations for Africa as saying the current wireless penetration in Ghana is 47%, which puts the figure at 10.34 million of the population.

In an interview however, CEO of Kasapa Telecom, Mr. Bob Palitz told ghanabusinessnews.com that it is difficult to tell the exact number of mobile phone users in Ghana. He said there is a difference between the number of chips that people have bought and the actual number of people who are actively using their mobile phones.

He argues that there are people who have more than one mobile phone chip from different networks and might not necessarily be using all of them.

He told ghanabusinessnews.com that the methodology of counting is problematic. He said, the counting is done every three months and within that three months, it is possible that a customer of one network could leave and connect to another network, and all the networks would count this subscriber. “This leads to duplication,” he said.

In spite of the conflicting figures, there is certainly growth in the mobile phone industry in Africa and for that matter Ghana, and there is evidence that it is driving economies and leading to growth.

Source: www.ghanabusinessnews.com